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Luke Johnson

Luke Johnson
Luke is a key role in the HFD universe. He has a business background with an emphasis in technology. In his free time, you'll catch him watching football or spending time with his lovely wife.
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Recent Posts

Effective Strategies for Collecting from Patients

by Luke Johnson

High-deductible health insurance plans are becoming the new norm. Only a couple of years ago, plans with more than a $1,300 single-rate deductible were rare, and usually reserved for young people. Now it’s not uncommon for the only affordable health plan to come with a $6,500 deductible. In addition, more plans are only covering a percentage of the cost of care on many procedures.

In financing

Patient Finance… A BETTER WAY

by Luke Johnson

Nobody wants to turn away patients who can’t afford care. Unfortunately, when your practice relies on insurance reimbursement or elective care to stay open, that’s often what happens. 

The result is people who don’t get care, or get less care than they need — not to mention revenue lost for your practice.

High deductible insurance plans are the most affordable option for many people. Unfortunately, they also rely on liquidity that many people simply don’t have. 78% of full time workers in America live paycheck to paycheck, and many can’t afford an unexpected bill of six thousand dollars (or more).

In addition, a lot of people need care that isn’t covered by insurance providers. Unless they can secure a loan, procedures that will improve their lives are held out of reach.

Allowing your patients to independently finance all or a portion of their costs gives them access to the care they need — and ensures that you don’t have to turn away those in need.

In financing

E-Sign, Customization Settings, & Verbiage Changes

by Luke Johnson


With the latest version of the HFD Provider Portal comes some pretty significant changes. First off, we are pleased to announce a feature that our providers have been asking about for some time: E-Sign. Our new E-Sign feature allows you to say goodbye to faxes, creating a simpler solution to a previously semi-grueling process. Following this advanced feature is a series of minor verbiage changes throughout the site. You will notice these right away by looking at the main menu of the portal.

In Product Updates