Time’s have changed. In this day and age information is passed along at the click of a button. Responses and results are required and expected in the blink of an eye. The days of waiting a week for a letter in the mail is long gone, yet surprisingly enough there are still a large number of companies and people that are stuck in this, dare I say, “Prehistoric Era”. When it comes to your business, you don’t have time to waste depending on others to create and share the data, results, reports, finances, etc. that you need to make sure things are in their proper order.
In the Healthcare space, there is a company that is breaking down these barriers and creating systems to where you, the doctor/provider, have access to your information at your discretion. And why shouldn’t you?
What company is offering this and how? I’m glad you asked.
When you become a partner with HFD, you get immediate access to their custom provider portal. It is here where you can manage your financial program with HFD. This portal gives its providers access to Custom Reports, Application & Payment progress, test applications for training, and much more. So let’s walk through what exactly a few of these options are…
1. Vast Reporting Capabilities
The “My Reports” feature on HFD’s provider portal gives its users access to custom reports such as Daily & monthly applications processed, patient balances, payments due, etc. It is here where you can be in complete control of where your finances are and where they will be. No more waiting on reports from companies to balance your books for the month. You can run your financial reports by the week, month, or see where you are for the year, all within this feature.
2. Simple Payment Plan Activation Process
After your patient has received their treatment, head on over to the “My Confirmations” tab and activate their payment plan. This is where HFD takes over for you and you can rest peacefully knowing that your patient’s payments are well accounted for. If for some reason your patient decides to opt out of their procedure you can easily cancel their services here. Or maybe you would like to change the term length or service date, you do that here as well. This is where they place the power in your hands. Doesn’t that sound refreshing?
3. Easy Account Management Functionality
The “My Account” tab is where you can find the foundational information for your program. It is here where you can view your program outline, view and adjust your services and service costs, manages users, and assign roles to those users.
4. Unlimited Test Applications For Training and Scenario Testing
Practice makes perfect. HFD has created a “Test Application” feature for you and your employees to walk through to ensure when it comes time for your patients to apply, you and your team are completely confident and rehearsed on the process.
5. Rich Help Center Resources
With the HFD’s “Help Center” you don’t ever have to feel helpless and uninformed. From video tutorials, account settings, and frequently asked questions, HFD has a solution for you. Need to speak with someone? Click on their “Live Chat” icon to speak to one of their highly trained provider care experts (Monday - Saturday).
So in short, if you were looking for a program that allows you to treat your patients and not have to worry about the rest, look no further.